Customer Escalation Process

Escalation Process

First point of contact Service Center
support@nuwave.com
Toll Free: 866-622-5638
Second level Escalation

 Service Delivery Manager
Bobbie Bichel
bobbie.bichel@global.ntt
Phone: 925-332-2091
Third Level Escalation

 Sr. Director, Service Delivery
Ardeshir Niliaram
ardeshir.niliaram@global.ntt
Phone: 408-674-3924