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  • NTT CALNET NextGen portal

Customer Escalation Process

Escalation Process

First point of contact Client Manager
Jennifer Acevedo
Jennifer.Acevedo@global.ntt
Phone: 916-208-0550
Second level Escalation

Julie Campbell
Julie.Campbell@global.ntt
Phone: 775-737-1939
Third Level Escalation

Area Vice President
Jonathon Sellers
Jonathon.Sellers@global.ntt
Phone: 972-474-1705
  • calnet
    nextgen
  • Home
  • Product Catalogs
  • Service Level Agreements
  • Customer/End-User Training
  • Help
    • CDT
    • CALNET FAQ
    • Trouble Tickets
    • Escalation Procedure
  • Contracts & Amendments
  • Billing & Invoicing
    • Billing and Invoicing Application
    • Contact Billing
  • Taxes, Fees, & Surcharges
    • Tax Reports
  • Contact Us
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